At CineTreasures, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility: You may return items within 30 days of receiving your order, provided they are in their original condition and packaging. Certain items, such as signed memorabilia, may be non-returnable unless they are defective.

2. Return Process: To initiate a return, please contact our customer service team at support@cinetreasures.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

4. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges: If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

If you have any questions regarding our Refund and Return Policy, please contact us.