Refund and Return Policy

At MelodyMart, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@melodymart.com. Provide your order number and the reason for the return.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Returnable Items
Some items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Opened or used items

5. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.

If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.