Refund and Return Policy

At Melody Mart, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as follows:

1. Return Period: You may return most new, unopened items within 30 days of delivery for a full refund.

2. Condition of Items: Items must be returned in their original condition, including all packaging, accessories, and documentation.

3. Return Process: To initiate a return, please contact our customer service team to obtain a return authorization. You will need to provide your order number and reason for the return.

4. Refunds: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

5. Non-Returnable Items: Certain items, such as personalized or custom-made products, may not be eligible for return.

6. Shipping Costs: Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

If you have any questions regarding our refund and return policy, please contact us.