Refund and Return Policy

At PureLather, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility
Products can be returned within 30 days of receipt if they are unused, unopened, and in their original packaging. To initiate a return, please contact our customer service team.

2. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

3. Non-Refundable Items
Some items may be non-refundable, including personalized or custom-made products. Please check the product description for details.

4. Shipping Costs
Shipping costs incurred for returning items are the responsibility of the customer unless the return is due to a defect or error on our part.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.