Refund and Return Policy
At CryptoCanvas, we strive to provide a seamless experience for our customers. However, due to the nature of NFTs and digital assets, our refund and return policy is as follows:
1. All Sales Are Final: Once a purchase is made, it is considered final. We do not offer refunds or exchanges for NFTs purchased on our platform.
2. Defective or Unauthorized Transactions: If you believe that you have been charged incorrectly or if there is a defect in the NFT you purchased, please contact us within 7 days of the transaction. We will review your case and may offer a resolution at our discretion.
3. Customer Support: For any issues related to your purchase, please reach out to our customer support team at support@cryptocanvas.com. We are here to assist you and ensure your satisfaction.
4. Changes to Policy: We reserve the right to modify this Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website.