Refund and Return Policy

At Olive Essence, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.

1. Return Period: You may return any unopened and unused products within 30 days of receipt for a full refund.

2. Return Process: To initiate a return, please contact our customer service team to obtain a return authorization. Returns without authorization may not be accepted.

3. Condition of Products: Products must be returned in their original packaging and condition. We cannot accept returns of opened or used products.

4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.

6. Exchanges: If you wish to exchange a product for a different item, please follow the return process and place a new order for the desired product.

If you have any questions regarding our refund and return policy, please contact us.