Refund and Return Policy
At Artistry Haven, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Period
You may return any item within 30 days of receiving it for a full refund or exchange. To be eligible for a return, the item must be in its original condition and packaging.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@artistryhaven.com with your order number and the reason for the return. We will provide you with instructions on how to return the item.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Non-Returnable Items
Some items may be non-returnable, including custom or personalized artworks. Please check the product description for specific return information.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect. In such cases, we will cover the return shipping costs.
If you have any questions regarding our Refund and Return Policy, please contact us.