Shipping Policy

At PackPal, we strive to provide you with the best shipping options available. This Shipping Policy outlines the details regarding shipping methods, costs, and delivery times.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard, expedited, and express shipping. The available options will be presented at checkout based on your location.

2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.

3. Delivery Times
Delivery times vary based on the shipping method chosen and your location. Typically, standard shipping takes 5-7 business days, while expedited shipping may take 2-3 business days. Express shipping is available for faster delivery.

4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order’s status on our website.

5. International Shipping
We offer international shipping to select countries. Additional customs fees and taxes may apply, and these are the responsibility of the customer.

6. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team at support@packpal.com for assistance.

Thank you for choosing PackPal for your backpack needs!