Refund and Return Policy

At ElectroSphere, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging.

2. Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

3. Non-Returnable Items
Some items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. How to Initiate a Return
To initiate a return, please contact our customer service at support@electrosphere.com to obtain a return authorization.