Your satisfaction is important to us at GardenGrove. This Refund and Return Policy outlines the terms under which you can return products purchased from our online store.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

• Opened seeds
• Customized products
• Gift cards

3. Return Process
To initiate a return, please contact our customer service team at support@gardengrove.com to obtain a Return Merchandise Authorization (RMA) number. Include your order number and reason for the return.

4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Exchanges
If you need to exchange an item for the same item, please contact us at support@gardengrove.com.

7. Changes to This Policy
We may update this Refund and Return Policy from time to time. We will notify you of any changes by posting the new policy on this page.