Refund and Return Policy
At PaperNest, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
1. Return Period
You may return any unused and unopened items within 30 days of receiving your order for a full refund. To initiate a return, please contact our customer service team.
2. Return Process
To return an item, please follow these steps:
- Contact our customer service team to request a return authorization.
- Pack the item securely in its original packaging.
- Include a copy of your receipt or proof of purchase.
- Ship the item to the address provided by our customer service team.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Non-Returnable Items
Some items are non-returnable, including opened or used products, custom orders, and gift cards. Please check the product description for specific return information.
5. Exchanges
If you would like to exchange an item for a different product, please follow the return process and place a new order for the desired item.
If you have any questions regarding our Refund and Return Policy, please contact us at [contact information].