Refund and Return Policy

At PosterProwess, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Return Eligibility
Items can be returned within 30 days of receipt if they are in their original condition and packaging. Custom posters are non-returnable unless they arrive damaged or defective.

2. How to Initiate a Return
To initiate a return, please contact our customer service at support@posterprowess.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or refund at no additional cost to you.

6. Contact Information
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@posterprowess.com.