Refund and Return Policy

At MysticVibes, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.

1. Return Period: You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original packaging and condition.

2. Non-Returnable Items: Certain items, such as personalized products or digital downloads, cannot be returned. Please check the product description for details.

3. Return Process: To initiate a return, please contact our customer service at support@mysticvibes.com to obtain a return authorization. Include your order number and reason for the return.

4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

5. Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

6. Exchanges: If you need to exchange an item for the same item, please contact us for assistance.

7. Contact Information: For any questions regarding returns or refunds, please reach out to us at support@mysticvibes.com.