Refund and Return Policy

At EcoCycle, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.

1. Return Period
You have 30 days from the date of delivery to return any item for a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that you received it.

2. Return Process
To initiate a return, please contact our customer service team at [contact information]. We will provide you with a return authorization and instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.

4. Exchanges
If you wish to exchange an item for a different size or color, please follow the same return process. Once we receive your returned item, we will send out the new item at no additional cost.

5. Non-Returnable Items
Some items are non-returnable, including gift cards and items marked as final sale. Please check the product description for details.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service for returns.

If you have any questions regarding our Refund and Return Policy, please contact us at [contact information].