Refund and Return Policy

At GlowNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unused and unopened products within 30 days of receiving your order for a full refund.

2. Return Process
To initiate a return, please contact our customer service team to obtain a return authorization. You will need to provide your order number and the reason for the return.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Returnable Items
Some items may be non-returnable for hygiene reasons, such as opened skincare products. Please check the product description for details.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

If you have any questions regarding our Refund and Return Policy, please contact us for assistance.