Refund and Return Policy
At KickSphere, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.
1. Return Period
You may return any unused and unopened products within 30 days of the purchase date for a full refund. To initiate a return, please contact our customer service team.
2. Conditions for Returns
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by a receipt or proof of purchase
3. Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
4. Exchanges
If you need to exchange an item for the same item, send us an email at support@kicksphere.com and we will guide you through the process.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions regarding our refund and return policy, please contact us.