Refund and Return Policy
At Socktastic, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period: You may return any unused and unworn items within 30 days of receiving your order for a full refund.
2. Return Process: To initiate a return, please contact our customer service team at support@socktastic.com to obtain a return authorization. Include your order number and the reason for the return.
3. Condition of Items: All returned items must be in their original condition, unworn, and with all tags attached. We reserve the right to refuse a return if the items do not meet these criteria.
4. Refunds: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions regarding our refund and return policy, please contact us.