Shipping Policy
At EcoCleanse, we strive to provide you with the best shipping options. Below is our Shipping Policy detailing how we handle shipping for your orders.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available options will be presented at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs at checkout before completing your purchase.
4. International Shipping
We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
5. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Please refer to the estimated delivery times provided at checkout.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at support@ecocleanse.com within 7 days of receiving your order, and we will assist you in resolving the issue.
Thank you for choosing EcoCleanse for your sustainable hygiene needs!