Refund and Return Policy

At PureHarvest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

  • Opened food products
  • Gift cards
  • Downloadable software products

3. Refund Process
Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. How to Initiate a Return
To initiate a return, please contact our customer service team at support@pureharvest.com with your order number and details about the product you wish to return.

We appreciate your understanding and support of our commitment to quality and sustainability.