Refund and Return Policy
At TrailBlaze, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
1. Return Period: You may return items within 30 days of receiving your order for a full refund or exchange.
2. Eligibility for Returns: To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
3. Non-Returnable Items: Certain items, such as personalized products or gift cards, are non-returnable.
4. Return Process: To initiate a return, please contact our customer service team at support@trailblaze.com. We will provide you with instructions on how to return your item.
5. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
6. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Exchanges: If you need to exchange an item for the same item in a different size or color, please contact us for assistance.
If you have any questions regarding our return and refund policy, please reach out to our customer service team.