Shipping Policy
At Pawtopia, we strive to provide fast and reliable shipping. This Shipping Policy outlines our shipping practices and options available to our customers.
1. Shipping Methods
We offer various shipping methods, including standard and expedited shipping. The available options will be presented at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. You can view the shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times vary based on the shipping method and destination. Standard shipping usually takes 5-7 business days, while expedited shipping may take 2-3 business days.
5. International Shipping
We currently offer shipping to select international locations. Additional customs fees and taxes may apply, which are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status online.
7. Issues with Delivery
If you experience any issues with your delivery, please contact our customer service team at support@pawtopia.com for assistance.