At PharmaNest, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Eligibility for Returns
To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Certain types of goods are exempt from being returned, such as opened medications and personal care items.

2. Return Process
To initiate a return, please contact our customer service team at support@pharmanest.com within 30 days of receiving your order. Include your order number and a brief description of the reason for the return.

3. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@pharmanest.com and send your item to the address provided in the return instructions.

6. Changes to This Policy
We may update this Refund and Return Policy from time to time. We encourage you to review this policy periodically for any changes.