Refund and Return Policy
Your satisfaction is our priority at WanderCart. This Refund and Return Policy outlines the conditions under which you may return products and receive a refund.
1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, the item must be in its original condition and packaging.
2. Non-Returnable Items
Some items are non-returnable, including personalized products and gift cards. Please check the product description for specific return information.
3. Return Process
To initiate a return, please contact our customer service team at support@wandercart.com. We will provide you with instructions on how to return your item.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us.