Refund and Return Policy

At RentNest, we strive to ensure that you are satisfied with your rental experience. This Refund and Return Policy outlines our procedures for returns and refunds.

1. Return Policy: If you are not satisfied with your rental item, you may return it within 7 days of delivery for a full refund, provided the item is in its original condition and packaging.

2. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund at no additional cost.

3. Cancellation of Rentals: Cancellations must be made at least 24 hours before the scheduled delivery to receive a full refund. Cancellations made after this period may incur a cancellation fee.

4. Refund Process: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.

5. Non-Refundable Items: Certain items may be non-refundable, including items that have been used or altered in any way. Please check the product description for specific details.

If you have any questions regarding our Refund and Return Policy, please contact us at support@rentnest.com.