Shipping Policy
At Rug Haven, we strive to provide you with the best shipping experience possible. Below is our shipping policy outlining the details of our shipping process.
1. Shipping Methods
We offer various shipping options to meet your needs, including standard and expedited shipping. The available options will be presented at checkout.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.
3. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.
4. Delivery Times
Delivery times vary based on your location and the shipping method chosen. Standard shipping usually takes 5-7 business days, while expedited shipping options are available for faster delivery.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and these are the responsibility of the customer.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
7. Contact Us
If you have any questions regarding our shipping policy, please reach out to our customer service team for assistance.