Refund and Return Policy

At SecureNest, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition that you received it, and it must be in the original packaging.

2. Non-Returnable Items
Some items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

3. How to Initiate a Return
To initiate a return, please contact our customer service team at [Contact Information]. We will provide you with instructions on how to return your item.

4. Refund Process
Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about our Refund and Return Policy, please contact us at [Contact Information].