Your satisfaction is our priority at ShelfAura. This Refund and Return Policy outlines the process for returning Products and obtaining refunds.

1. Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Period
You have 30 days from the date of delivery to initiate a return. After 30 days, we cannot offer you a refund or exchange.

3. How to Initiate a Return
To initiate a return, please contact our customer service team at info@shelfaura.com with your order number and details about the item you wish to return.

4. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

5. Non-Refundable Items
Some items are non-refundable, including gift cards and items marked as final sale.

6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@shelfaura.com.