Refund and Return Policy

At Sole Haven, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward refund and return policy.

1. Return Period
You may return any unworn and unused items within 30 days of receiving your order for a full refund or exchange.

2. Return Process
To initiate a return, please contact our customer service team to obtain a return authorization. You will need to provide your order number and the reason for the return.

3. Condition of Items
Items must be returned in their original condition, including all packaging and tags. We reserve the right to refuse returns that do not meet these criteria.

4. Refunds
Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about our refund and return policy, please contact us.