Refund and Return Policy

At Signify, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, our Refund and Return Policy outlines the steps you can take to return your product.

1. Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process
To initiate a return, please contact us within 30 days of receiving your order. Provide your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us for further instructions.

6. Contact Information
If you have any questions regarding our Refund and Return Policy, please contact us at info@signify.com.