Welcome to Cloud Haven! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our smoke shop.
By accessing this website, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website.
1. Eligibility
To purchase products from Cloud Haven, you must be at least 18 years old or the legal age in your jurisdiction to purchase tobacco products. By placing an order, you confirm that you meet this requirement.
2. Product Information
We strive to provide accurate descriptions and pricing for all products. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product offered by Cloud Haven is not as described, your sole remedy is to return it in unused condition.
3. Orders and Payments
All orders are subject to acceptance by Cloud Haven. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in the description or price of the product, or fraud suspicion. Payment must be made at the time of order.
4. Shipping and Delivery
We aim to process and ship orders promptly. However, we are not responsible for delays caused by shipping carriers or other unforeseen circumstances. Please refer to our Shipping Policy for more details.
5. Returns and Refunds
Please refer to our Refund and Return Policy for information regarding returns and refunds.
6. Limitation of Liability
Cloud Haven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Your use of our website is at your own risk.
7. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on this page. You are advised to review this page periodically for any changes.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Cloud Haven operates.
