Your satisfaction is our priority at SportSphere. This Refund and Return Policy outlines the process for returning products and obtaining refunds.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.

2. How to Initiate a Return
To initiate a return, please contact our customer service at support@sportsphere.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Returnable Items
Certain items are non-returnable, including opened software, gift cards, and personalized products. Please check the product description for specific return information.

5. Shipping Costs
You will be responsible for paying your own shipping costs for returning items unless the return is due to an error on our part. Shipping costs are non-refundable.

6. Exchanges
If you need to exchange an item for the same item in a different size or color, please follow the return process and place a new order for the desired item.

7. Contact Us
For any questions regarding returns or refunds, please contact us at support@sportsphere.com.