Refund and Return Policy

Your satisfaction is our priority at Sportify. This Refund and Return Policy outlines the process for returning products and obtaining refunds.


1. Return Period
You may return items within 30 days of receiving your order for a full refund or exchange, provided the items are in their original condition and packaging.


2. How to Initiate a Return
To initiate a return, please contact our customer service at support@sportify.com with your order number and the reason for the return.


3. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received.


4. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.


5. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.


6. Non-Returnable Items
Certain items, such as personalized products or gift cards, are non-returnable. Please check the product description for details.


If you have any questions regarding our Refund and Return Policy, please contact us at support@sportify.com.