Shipping Policy
SteelSphere is committed to providing fast and reliable shipping for all orders. Below is our Shipping Policy detailing how we handle shipping.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available methods will be displayed at checkout based on your location.
2. Shipping Costs
Shipping costs are calculated at checkout based on the weight of the items in your order and the delivery location. You will see the total shipping cost before you complete your purchase.
3. Order Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please refer to the shipping options at checkout for estimated delivery times.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, and it is the customer’s responsibility to pay these fees.
6. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at support@steelsphere.com. We will work with you to resolve the issue promptly.
7. Contact Us
If you have any questions about our shipping policy, please reach out to our customer service team.