Refund and Return Policy

At Stone Haven, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.

1. Return Period
You may return products within 30 days of receipt for a full refund or exchange. To be eligible for a return, items must be unused and in their original packaging.

2. Return Process
To initiate a return, please contact our customer service team to obtain a Return Authorization Number. Include this number with your return shipment.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Returnable Items
Some items may be non-returnable, including custom orders or products that have been altered. Please check the product description for specific return information.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.

If you have any questions regarding our Refund and Return Policy, please contact us.