At Ace Serve, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You may return any unused and unopened items within 30 days of receiving your order for a full refund. Items must be in their original packaging and condition.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@aceserve.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

4. Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

5. Non-Returnable Items
Some items, such as personalized products or items marked as final sale, are not eligible for return. Please check the product description for details.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.

7. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to us at support@aceserve.com.