Refund and Return Policy

Your satisfaction is our priority at Fabric Haven. This Refund and Return Policy outlines the terms under which you can return products purchased from our store.


1. Return Period
You may return items within 30 days of receiving your order for a full refund or exchange, provided the items are unused and in their original packaging.


2. Non-Returnable Items
Certain items, such as cut fabrics or custom orders, are non-returnable unless they are defective or damaged upon arrival.


3. Return Process
To initiate a return, please contact our customer service at support@fabrichaven.com to obtain a return authorization. Include your order number and reason for the return.


4. Refunds
Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method used for the purchase.


5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.


6. Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired item.


If you have any questions regarding our Refund and Return Policy, please contact us at support@fabrichaven.com.