Shipping Policy
Tile Haven is committed to providing you with timely and efficient shipping for your orders. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Methods
We offer various shipping methods to meet your needs, including standard and expedited shipping options. The available methods will be displayed at checkout based on your location.
2. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order and your shipping location. You can view the shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Please allow additional time for deliveries to remote areas.
5. International Shipping
We currently offer shipping to select international locations. Additional customs fees and taxes may apply, and these are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier’s website.
7. Issues with Delivery
If you experience any issues with your delivery, such as delays or missing items, please contact our customer service team for assistance.
8. Contact Us
If you have any questions regarding our Shipping Policy, please reach out to our customer service team.