At VendMaster, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.

1. Return Period
You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, the item must be in its original packaging and condition.

2. Return Process
To initiate a return, please contact our customer service team at support@vendmaster.com. We will provide you with a return authorization and instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.

4. Non-Returnable Items
Some items are non-returnable, including custom orders and opened food products. Please check the product description for specific return information.

5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part. In such cases, we will cover the return shipping costs.

6. Exchanges
If you need to exchange an item for the same item, please contact us for assistance.

7. Contact Us
If you have any questions regarding our Refund and Return Policy, please reach out to us at support@vendmaster.com.