At Timeless Treasures, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period: You may return items within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition and packaging.

2. How to Initiate a Return: To initiate a return, please contact our customer service team at [insert contact information]. We will provide you with instructions on how to return your item.

3. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Refundable Items: Certain items may be non-refundable, including custom-made or personalized items. Please check the product description for details.

5. Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and may offer a replacement or refund.

7. Changes to This Policy: We may update this Refund and Return Policy from time to time. Any changes will be posted on this page.