Refund and Return Policy
At RetroRevive, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Period: You may return items within 30 days of receiving your order for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached.
2. How to Initiate a Return: To initiate a return, please contact our customer service at support@retrorevive.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
3. Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
4. Non-Returnable Items: Certain items are non-returnable, including final sale items and items that have been personalized or customized.
5. Shipping Costs: Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.
6. Exchanges: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
7. Contact Us: If you have any questions regarding our Refund and Return Policy, please reach out to us at support@retrorevive.com.