Welcome to Grape Haven! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products from our online wine shop.
By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Grape Haven if you do not accept all of the terms and conditions stated on this page.
1. Eligibility
To purchase products from Grape Haven, you must be at least 21 years of age and possess a valid credit card or other acceptable payment method. By placing an order, you confirm that you meet these eligibility requirements.
2. Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, colors, or other content available on the site are accurate, complete, reliable, current, or error-free.
3. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the product or pricing information, or suspected fraud. Payment must be made at the time of order.
4. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary based on location and shipping method selected. Grape Haven is not responsible for delays caused by third-party shipping carriers.
5. Returns and Refunds
We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, please contact us within 14 days of receipt for assistance. Our Refund and Return Policy provides further details.
6. Limitation of Liability
Grape Haven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
7. Changes to Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new terms on this page. Your continued use of the site after any changes constitutes your acceptance of the new terms.
If you have any questions about these Terms and Conditions, please contact us at support@grapehaven.com.
