Refund and Return Policy
At AutoVista, we strive to ensure that our customers are satisfied with their purchases. If you are not completely satisfied with your vehicle, please review our Refund and Return Policy below.
1. Return Eligibility
Vehicles may be returned within 7 days of purchase if they meet the following criteria:
- The vehicle is in the same condition as when purchased.
- All original documents and accessories are included.
2. Return Process
To initiate a return, please contact our customer service team at [contact information]. You will need to provide your order number and reason for the return.
3. Refunds
Upon receiving and inspecting the returned vehicle, we will process your refund within 14 business days. Refunds will be issued to the original payment method used at the time of purchase.
4. Non-Refundable Items
Some items are non-refundable, including:
- Vehicles sold as-is.
- Custom orders.
5. Exchanges
If you wish to exchange your vehicle for another, please contact us to discuss available options.