Refund and Return Policy
At Bridal Bliss, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Period: You may return items within [X days] of receiving your order. To be eligible for a return, items must be unworn, unaltered, and in their original packaging.
2. Non-Returnable Items: Certain items, such as custom-made dresses or accessories, are non-returnable. Please check the product description for specific return information.
3. Return Process: To initiate a return, please contact our customer service team at [Contact Information]. We will provide you with a return authorization and instructions on how to return your item.
4. Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
5. Shipping Costs: Shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning items.
6. Exchanges: If you wish to exchange an item for a different size or style, please contact us to discuss your options.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within [X days] of receiving your order. We will arrange for a replacement or refund.
8. Contact Us: For any questions regarding returns or refunds, please reach out to our customer service team at [Contact Information].