At SipSource, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

1. Eligibility for Returns
Products may be returned within 30 days of receipt if they are unopened and in their original packaging. We cannot accept returns of opened or damaged products.

2. Return Process
To initiate a return, please contact our customer service team at support@sipsource.com with your order number and reason for the return. We will provide you with instructions on how to return your item.

3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Exchanges
If you received a defective or damaged item, please contact us immediately. We will arrange for a replacement or exchange at no additional cost to you.

5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. Changes to This Policy
We may update this Refund and Return Policy from time to time. We encourage you to review this policy periodically for any changes.