Refund and Return Policy
At Fabric Haven, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, please review our refund and return policy below.
1. Return Period: You may return any unused and unopened items within 30 days of receiving your order for a full refund.
2. Return Process: To initiate a return, please contact our customer service team at [insert contact information] to obtain a return authorization. Returns without authorization may not be accepted.
3. Condition of Items: All returned items must be in their original condition, unopened, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria.
4. Refunds: Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.
5. Shipping Costs: Shipping costs are non-refundable. You will be responsible for the return shipping costs unless the return is due to our error.
6. Exchanges: If you wish to exchange an item for a different product, please follow the return process and place a new order for the desired item.
7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.