Shipping Policy
ChicAura is pleased to offer shipping services to ensure that your exclusive fashion pieces arrive safely and promptly. Below are the details of our shipping policy.
1. Shipping Methods
We offer various shipping options, including standard and expedited shipping. The available options will be presented at checkout, allowing you to choose the method that best suits your needs.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.
3. Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
4. Delivery Times
Delivery times vary based on the shipping method selected and your location. Standard shipping usually takes 5-7 business days, while expedited shipping can take 2-3 business days.
5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.
6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at support@chicaura.com. We will work with you to resolve the issue.
For any further questions regarding our shipping policy, please reach out to our customer service team.