Shipping Policy

Model Haven is committed to providing you with timely and efficient shipping services. This Shipping Policy outlines the details regarding shipping options, costs, and delivery times.

1. Shipping Methods
We offer various shipping methods to meet your needs, including standard, expedited, and express shipping. The available options will be presented at checkout based on your location.

2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping method selected. You will see the total shipping cost before completing your purchase.

3. Delivery Times
Delivery times vary based on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days, while expedited shipping may take 2-3 business days. Please note that these are estimates and actual delivery times may vary.

4. Order Processing
Orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including tracking information.

5. International Shipping
We currently offer international shipping to select countries. Additional customs fees and taxes may apply, which are the responsibility of the customer.

6. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at support@modelhaven.com. We will work with you to resolve the issue as quickly as possible.

7. Contact Us
If you have any questions regarding our shipping policy, please reach out to our customer service team at support@modelhaven.com.