Refund and Return Policy
At Nutty Haven, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
1. Return Eligibility
Products can be returned within 30 days of receipt if they are unopened and in their original packaging. To initiate a return, please contact our customer service team.
2. Return Process
To return a product, please follow these steps:
- Contact our customer service at support@nuttyhaven.com to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item to the address provided by our customer service team.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Refundable Items
Some items may be non-refundable, including opened or used products. Please check the product description for specific return information.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to us at support@nuttyhaven.com.