Refund and Return Policy
At Office Oasis, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Return Policy below.
1. Return Period
You have 30 days from the date of delivery to return any item for a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that you received it, along with the original packaging.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@officeoasis.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.
3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Some items are non-returnable, including opened software, personalized items, and gift cards. Please check the product description for specific return information.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
If you need to exchange an item for the same item in a different size or color, please contact us at support@officeoasis.com to arrange the exchange.
7. Contact Us
If you have any questions about our Refund and Return Policy, please reach out to our customer service team at support@officeoasis.com.