At Sneakiverse, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.

1. Return Period
You have 30 days from the date of delivery to return any item for a full refund, provided the item is in its original condition, unworn, and with all original packaging.

2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@sneakiverse.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

3. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

4. Non-Returnable Items
Some items may be non-returnable, including:

• Items marked as final sale
• Customized or personalized items

5. Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defect or error on our part.

If you have any questions regarding our Refund and Return Policy, please contact us.